• What is an AI receptionist?

FAQ

An AI receptionist answers calls, greets customers, schedules appointments, and handles inquiries for your business—working 24/7 to capture every opportunity.

  • How do I set up my AI receptionist?

Setup is quick—just tell the system about your business, select preferences, and forward your calls. You can update its knowledge base or greeting any time.

  • Is there a free trial or demo available?

You get credits to try your AI receptionist before going live. You can also book a free call with the team to see a demo and ask questions.

  • Can I customize the receptionist’s voice and appearance?

Yes—choose your preferred voice and theme, then embed the receptionist on your website for a seamless experience.

  • How does the AI receptionist understand my business?

Your AI receptionist is trained on your specific services and answers. It can respond to detailed questions and send custom links, like your online booking page, via text during calls.

  • Can the receptionist handle missed calls and texts?

Yes. Missed calls are answered automatically, and callers can receive text messages with booking links or helpful info. You can review call transcripts, texts, and voicemails in your dashboard.

  • What integrations are offered?

You can connect your existing calendar, manage appointments, and export leads. The dashboard helps you track customer interactions and send targeted promotions.

  • Is this suitable for small businesses and larger enterprises?

Frontdesk supports all sizes, from small businesses to call centers. Enterprise plans and custom integrations are available.

  • How does the system get smarter?

Each call trains your AI receptionist, helping it answer better over time. If it faces a new question, it checks with you, learns, and never forgets.

  • Will the AI receptionist help me recover missed revenue?

Yes, by capturing missed calls and converting them to appointments or leads, clients often find the system pays for itself after just a few bookings.

Frequently Asked Questions

Hello Voice AI sounds human - callers won’t even realize it’s AI

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